Amend or cancel orderUpdated 4 months ago

We can’t guarantee that we are able to cancel your order once placed due to the volume of orders being processed in our warehouse at any given time, it’s not possible for them to locate individual orders and cancel them. However, if you would like to cancel your order please get in touch with our Customer Care team here, and if the order is at a stage where they can still cancel it, they will do so.

If you have placed your order, and need to make a change to the order or address, please email our Customer Care team as soon as possible. If the order is at a stage where they can still make changes, they will do so.

If your order already has been delivered and you want to return it please see "Returns & Refunds" → Returns Process