Ninepine is based and incorporated in Stockholm, Sweden.

<div data-accordion id="isPasted"><div data-accordion-body><p>Ninepine is based and incorporated in Stockholm, Sweden.</p></div></div><div data-accordion><br></div>

Where is Ninepine from?

Although we are based in Sweden, we cater towards the broader European and global market where English is the lingua franca. Our small team also consists of persons with international backgrounds (e.g Australia, UK, Austria etc) making English our na

<div data-accordion-holder id="isPasted"><div data-section-id="template--24358788628867__41a10b98-2a98-42ff-85e8-1f43b91ff17f" data-section-type="faq"><div data-accordion><div data-accordion-body><p>Although we are based in Sweden, we cater towards the broader European and global market where English is the <em>lingua franca.&#xA0;</em>Our small team also consists of persons with international backgrounds (e.g Australia, UK, Austria etc) making English our natural company language.</p></div></div></div></div>

Why is everything in English if you're from Sweden?

Ninepine

GENERAL

How long will it take to receive my order?

How to track my order? Budbee

How to track my order (UPS, Bring, DB Schenker, DHL, PostNord)

Changing delivery details (address, date, time)

Delivery Costs (EU)

Delivery Costs Non-EU orders (Excluding Norway, UK, AUS, UAE, SG and US )

Orders to Norway

Orders to UK

Orders to US

Uncollected or returned orders due to incorrect/incomplete address

SHIPPING & DELIVERY

Non-EU

Exchange Process

EXCHANGES

Return Policy

Returns process

Returns shipping

Returns drop-off locations

When can I expect my refund?

Return & Exchanges in person at flaship store in Stockholm

RETURNS & REFUNDS

Amend or cancel order

I forgot to apply my discount code

Wrong goods delivered / Missing item

Product Reclaims (Faulty items)

Payment Question

I can only see Credit card payment, and no other options?

ORDER ISSUES

Sizing and care guide?

Where is your size guide displayed?

PRODUCT SIZING