Ninepine

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We ship to the UK using UPS Home Delivery. Please note that return postage fees apply (albeit discounted below real costs) if you wish to return your order.

Orders to UK

SHIPPING & DELIVERY

Where is Ninepine from?

Why is everything in English if you're from Sweden?

GENERAL

How long will it take to receive my order?

How to track my order? Budbee

How to track my order (UPS, Bring, DB Schenker, DHL, PostNord)

Changing delivery details (address, date, time)

Delivery Costs (EU)

Delivery Costs Non-EU orders (Excluding Norway, UK, AUS, UAE, SG and US )

Orders to Norway

Orders to US

Uncollected or returned orders due to incorrect/incomplete address

Non-EU

Exchange Process

EXCHANGES

Return Policy

Returns process

Returns shipping

Returns drop-off locations

When can I expect my refund?

Return & Exchanges in person at flaship store in Stockholm

RETURNS & REFUNDS

Amend or cancel order

I forgot to apply my discount code

Wrong goods delivered / Missing item

Product Reclaims (Faulty items)

Payment Question

I can only see Credit card payment, and no other options?

ORDER ISSUES

Sizing and care guide?

Where is your size guide displayed?

PRODUCT SIZING

Orders to UKUpdated 6 months ago