Ninepine

We currently accept the following forms of payment, country dependant: Visa, Mastercard, Maestro, American Express, Klarna (selected countries), iDeal (Netherlands), PayPal (selected countries), Swish (selected countries) Bancontact, Apple Pay and Google Pay,&#x2063;*Please note that payment methods are subject to change.

We currently accept the following forms of payment, country dependant:Visa, Mastercard, Maestro, American Express, Klarna (selected countries), iDeal (Netherlands), PayPal (selected countries), Swish (selected countries) Bancontact, Apple Pay and Goo

Payment Questions

ORDER ISSUES

Where is Ninepine from?

Why is everything in English if you're from Sweden?

GENERAL

How long will it take to receive my order?

How to track my order? Budbee Deliveries

How to track my order (UPS, Bring, DHL, PostNord and Fedex)

Changing delivery details (address, date, time)

Delivery Costs (EU)

Delivery Costs Non-EU orders

Orders to Norway

Orders to UK

Orders to US

Uncollected or returned orders due to incorrect/incomplete address

SHIPPING & DELIVERY

Non-EU

Exchange Process (EU Only)

EXCHANGES

Return Policy

Returns Process

Returns Shipping

Returns Drop-off locations

When can I expect my refund?

Return & Exchanges in person at flaship store in Stockholm

RETURNS & REFUNDS

Amend or cancel order

I forgot to apply my discount code

Wrong goods delivered / Missing item

Product Reclaims (Faulty items)

I can only see Credit card payment, and no other options?

Sizing and care guide?

Where is your size guide displayed?

PRODUCT SIZING

Payment QuestionsUpdated a month ago