We offer free exchanges for a different size or model with an equivalent value (as long as the original item is in original condition, unused, unwashed and stain free) in all EU member states. Exchange requests must occur within 30 days of receiving
Most NON EU returns will need to include commercial invoices on the return package. Please note, that original shipping costs are non refundable and returns are not free. Please see Return shipping charges. . For Norway returns, no commercial invoic
1. Register your exchange via our return portal. 2. Follow the prompts and specify the exact item you wish to receive (model, colour, size etc). 3. Once you have submitted your exchange request, we are not able to make any changes as the exchange ord