You can return your unused and unwashed items within 30 days of receiving your items. Please note that returns are only free if you opt for Store Credit instead of a refund. Otherwise the return label cost will be deducted from your final refund amou
1. Register your return via our return portal here. 2. When you have filled out the online return form you will get an email sent directly to your inbox with a shipping label and shipping instructions included. Please check your spam folder in case i
While we cover the shipping costs for exchanges within the EU and returns for store credit, general return shipping costs are the responsibility of the customer - we do not offer free returns if you opt for a refund (we only offer free exchanges). We
Budbee box returns do not require any labels. It is advised that you have the Budbee app on your phone for the smoothest experience. Please note that if your mobile number is incorrect when you placed your order, the order will not appear in the Budb
Once you have submitted your return through the portal, and you have sent back your order with the return label and instructions received. It can take 2-3 weeks (can be sooner depending on country) for the order to be received back to the warehouse.
Online Orders. Online orders can be returned or exchanged (in-person only) at our flagship store in Stockholm. The items have to be in the original condition, unwashed and with the original tags. All returns and/or exchanges need to be done within 30